An illustration of a church with the text 'Domestic Intelligence Hosting as Craft' overlaid in a stylized speech bubble.

Welcome! I’m glad you’re here.

I’m Elise Lauterbach, an artist and former college professor, who surprised herself by creating one of the most successful and beloved small short term rentals on Airbnb. In 2020, Airbnb tapped me as one of their 50 top-performing hosts and asked me to mentor new hosts for their platform. Since then, I’ve thought even more deeply about why hosting is important, how it is informed by history, and how thinking about the narrative of the guest experience can help build better businesses for hosts.

I hope Domestic Intelligence will help you cultivate a space that honors your unique vision. Whether you are welcoming guests into a short-term rental or opening your home to friends, you will find essays and insights that prioritize connection over hustle, and soul over spreadsheets.

This is hospitality design for the deliberate creator.

I hope you’ll subscribe to receive regular reflections, historical inspirations, and prose designed to help you host with purpose, depth, and your own distinct voice.

Explore the Archive here.

The House Manual I've Been Writing for Thirteen Years

The House Manual I've Been Writing for Thirteen Years

After 13 years of hosting, my house manual is the single most important thing I've built for my Airbnb — and most new hosts skip it entirely.

A great house manual isn't a checklist. It's the difference between a guest who feels lost and one who feels genuinely welcomed. It's where you share which local restaurant is actually worth the drive, which trail delivers the view, which farm stand is run by people whose values you trust. It's where your barn cats get names and your goats get feeding instructions. It's hospitality in document form — and it starts earning you five-star reviews before your guests even arrive.

If you're just starting out on Airbnb, this is the first thing you should build.

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Airing the Guest Room: What Victorian Housekeeping Manuals can teach the Airbnb Host

Airing the Guest Room: What Victorian Housekeeping Manuals can teach the Airbnb Host

Somewhere between the invention of the washing machine and the rise of the same-day Airbnb turnover, we lost an idea that the Victorian housekeeping manual considered so fundamental it barely needed stating: that preparing a room for a guest was not a cleaning task but a ritual, and that the difference between those two things was everything.

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Summer Safety at the Short-Term Rental: What a Good Host Thinks Through Before the Season Starts
Safety, House Manual Elise Lauterbach Safety, House Manual Elise Lauterbach

Summer Safety at the Short-Term Rental: What a Good Host Thinks Through Before the Season Starts

Summer is peak season for short-term rentals — and for the amenities that make them memorable. The fire pit. The kayak on the dock. The hot tub at dusk. These are the things guests photograph, mention in reviews, and plan evenings around. They are also the places where a host's preparation matters most.

This post is not a liability checklist. It is a guide to the particular quality of attention a good host brings to a property before summer arrives — the same care that goes into the design of a space, the tone of a house manual, the small decisions that make a guest feel genuinely looked after rather than merely warned.

The host's obligation to a guest's physical safety is older than Airbnb by several centuries. Innkeeper law has long recognized what experience teaches: guests are vulnerable in unfamiliar spaces, without local knowledge, dependent on the host's preparation and judgment. Your guests do not know that the grill runs hot, that the pool depth drops sharply, that the path to the fire pit is unlit past a certain point. You do. That asymmetry is where the host's responsibility lives.

What follows is a section-by-section guide to summer amenities — fire pits, grills, hot tubs, pools, kayaks, and more — with ready-to-use safety language you can copy directly into your house manual or house rules. Each list is written to be specific and human rather than generic and defensive, because clear instructions given in a warm voice produce actual behavior change in a way that boilerplate never does.

If you're opening your property for the season, adding a new amenity, or simply doing the annual reset that good hosting requires, this is a useful place to start.

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Winter-Ready Rentals: The Essential Guide to Snow Preparedness for Short-Term Rental Hosts
Elise Lauterbach Elise Lauterbach

Winter-Ready Rentals: The Essential Guide to Snow Preparedness for Short-Term Rental Hosts

Winter can be your most profitable season—or your most stressful. The difference comes down to preparation. Whether you're hosting at a ski resort (like Wintergreen, here in Central Virginia), managing a rural mountain retreat, or running an urban rental that sees occasional snow, having the right systems in place means the difference between five-star reviews and emergency maintenance calls at 2 AM.

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Why 100% Linen Sheets Are the Best Investment for Your High-End (and Mid-tier) Short-Term Rental
Design, Housekeeping, Guest Experience Elise Lauterbach Design, Housekeeping, Guest Experience Elise Lauterbach

Why 100% Linen Sheets Are the Best Investment for Your High-End (and Mid-tier) Short-Term Rental

Cotton sheets are fine. They're perfectly adequate. They're what everyone expects, which is precisely the problem.

If you're running a higher-end short-term rental—something marketed as a boutique experience, a design-forward space, an escape from the ordinary—you need bedding that signals you've thought about more than just thread count and Amazon Prime delivery times.

You need linen.

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Airbnb Outdoor Styling: Or, Why Vintage Furniture Beats Big Box Every Time
Styling, Outdoor Spaces, Furnishing Elise Lauterbach Styling, Outdoor Spaces, Furnishing Elise Lauterbach

Airbnb Outdoor Styling: Or, Why Vintage Furniture Beats Big Box Every Time

I'm about to tell you how to make your Airbnb's outdoor space actually worth the "outdoor seating area" checkbox you're ticking in your listing.

Furniture with character makes small spaces memorable.

The truth is, guests remember spaces that make them feel something. Outdoors is where the magic happens— people actually sit outside and breathe when they are away from home. Outside is where they drink their morning coffee and text their friends "omg this place." That's your five-star review, sitting there under that string of lights you're about to hang.

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Why Charlottesville keeps Airbnb Close to Home

Why Charlottesville keeps Airbnb Close to Home

So, you’ve fallen in love with Charlottesville — the brick sidewalks, the vineyards, the energy of the University, the mountain views — and you’re thinking, “Hey, I’ll buy a cute little house and rent it on Airbnb!”

Well… not so fast.

Charlottesville loves its visitors, but when it comes to short-term rentals, the city keeps things pretty tight. In fact, you can’t legally run a stand-alone Airbnb here — meaning you can’t rent out a property you don’t live in.

Let’s break down why that is (and why it’s not as bad as it sounds).

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The Great Strip Tease: Airbnb & the Hot-Button Topic of Stripping the Beds
Cleaning & Maintenance, Workers Elise Lauterbach Cleaning & Maintenance, Workers Elise Lauterbach

The Great Strip Tease: Airbnb & the Hot-Button Topic of Stripping the Beds

Airbnb announced they were going to prevent hosts from asking for certain tasks prior to check-out, like vacuuming, doing laundry, and stripping the beds. They call these “unreasonable.” I've never asked a guest to vacuum or do the laundry (though I have asked them to start a load of towels), but stripping the beds is a task that I would encourage EVERY GUEST who stays at an Airbnb to do. Here is why:

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In Praise of Cleaning Fees: Or, why making your Airbnb Cleaning fee transparent and  visible matters.
Cleaning & Maintenance, Workers Elise Lauterbach Cleaning & Maintenance, Workers Elise Lauterbach

In Praise of Cleaning Fees: Or, why making your Airbnb Cleaning fee transparent and visible matters.

Cleaning short term rentals shouldn’t be “hidden” work. Let’s foreground its value rather than try to hide it.

Oh, potential Airbnb guest and/or stockholder, fret not. Cleaning fees are your friend. Allow me to explain.

THE best part of Airbnb, in my experience, is that the platform allows hosts to host in way that feels comfortable, safe, and worthwhile to them. Cleaning fees are one tool hosts (like me) use to make our space available to more people.

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Most hosting advice is all systems and shortcuts.


But the stays people love? They’re thoughtful, intentional, and a little bit unexpected.

Domestic Intelligence is where you’ll learn how to solve real hosting challenges with creativity—not just copy what everyone else is doing.

Hosting well is a nuanced, thoughtful, and reaffirming process, and in my blog we get into its history and its complications.

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